Terms and Conditions Platform Usage ron97 Malaysia

01 Introduction & Acceptance of Terms

Welcome to ron97, an online betting platform operating under the official domain ron97.win. This Terms and Conditions document constitutes a legally binding agreement between you as the user and ron97 as the platform operator.

By accessing, registering for, or using any service provided by ron97 — including but not limited to casino games, sports betting, e-sports wagering, fish shooting games, and all platform features — you hereby acknowledge that you have read, understood, and agreed to be bound by all terms and conditions set out in this document.

Ron97 reserves the right to amend, update, or replace any part of this document at any time without prior notice. It is your responsibility to review this page periodically to stay informed of the latest terms in effect.

02 Registration Eligibility

To register and use ron97's services, you must meet all of the following eligibility requirements without exception:

• You are 18 years and above on the date of registration.
• You are a legally eligible individual to enter into a binding agreement in your jurisdiction.
• The use of online betting platforms is not prohibited by any law or regulation applicable to you.
• You are registering on your own behalf and not on behalf of any third party.
• You have never had a ron97 account that was previously suspended or banned.

Ron97 reserves the right to request proof of age at any time. Players found to have provided false information or registered underage will have their accounts terminated immediately and all balances may be forfeited without notice.

03 Member Account

Each player is only permitted to hold one (1) active account at ron97 at any one time. Creating multiple accounts — whether using different names, email addresses, phone numbers, or financial details — is strictly prohibited and will result in the closure of all associated accounts without compensation.

• You are solely responsible for all activities that occur under your account.
• Your account password must be kept secure and must not be shared with any other party.
• Ron97 will not be liable for any losses resulting from unauthorised access caused by your own negligence.
• If you suspect your account has been accessed without authorisation, contact our support team immediately.
• Ron97 provides two-factor authentication (2FA) as an additional layer of security, which is strongly recommended for all players.

The personal information you provide during registration must be accurate, complete, and up to date. Any changes to personal information must be updated via the account profile section or by contacting our support team.

04 Deposits & Withdrawals

Ron97 supports a wide range of deposit and withdrawal methods suited for Malaysian players, including FPX, Touch 'n Go eWallet, GrabPay, Boost, and direct bank transfers to major local bank accounts.

• Minimum deposit limit: RM 10 per transaction.
• Minimum withdrawal limit: RM 30 per transaction.
• Deposits are processed immediately upon receipt of payment confirmation.
• Withdrawals are processed within 15 minutes to 1 hour for accounts that have completed KYC verification.
• The first withdrawal requires full KYC verification before it can be processed.
• All withdrawals will be processed to the same payment method used for the deposit, subject to anti-money laundering policies.

Any attempt to deposit funds from unauthorised sources or to use payment methods belonging to another person is strictly prohibited and will be reported to the relevant authorities.

05 Bonus & Promotions

Ron97 offers a wide range of bonuses and promotions for members, including welcome bonuses, reload bonuses, weekly cashback, exclusive tournaments, and VIP points. All bonuses are subject to specific terms and eligibility requirements.

• Each bonus has its own terms rollover that must be met before a withdrawal can be made.
• Rollover requirements vary by bonus type and will be clearly stated in the terms of each promotion.
• Bonuses cannot be combined unless otherwise stated in the relevant promotion's terms.
• Ron97 reserves the right to withdraw or modify any bonus or promotion without prior notice.
• Any abuse or attempt to exploit the bonus system will result in cancellation of all bonuses and account closure.
• Bonuses may only be used by the registered account holder and are non-transferable.

06 Game Rules

All games on the ron97 platform use a Random Number Generator (RNG) certified by internationally recognised independent bodies, ensuring every game outcome is entirely random and free from any manipulation.

• The results of completed games are final and cannot be amended.
• In the event of a technical disruption during gameplay, ron97 reserves the right to void the round in question and refund the bet.
• Bets placed during network disruptions or server issues may be voided at ron97's discretion.
• Players are responsible for ensuring their internet connection is stable while playing.
• Any software bug or error that provides an unfair advantage to a player will not be recognised, and related wins may be voided.

Ron97 conducts continuous monitoring of all gaming activity to ensure fairness and platform integrity are maintained for all players.

07 Prohibited Activities

Players are strictly prohibited from engaging in any of the following activities on the ron97 platform. Violation of any of these rules may result in immediate account closure, balance forfeiture, and legal action.

• Registering or using multiple accounts for any purpose.
• Money laundering or using the platform for any unlawful financial activity.
• Fraud, hacking attempts, or compromising platform security in any way.
• Using third-party software, bots, or automation to gain an unfair advantage in games.
• Sharing or selling your account to another party.
• Filing unauthorised chargebacks through a payment service provider.
• Using a false identity or falsified documents during registration or KYC verification.
• Colluding with other players to manipulate game outcomes.

08 Account Closure & Suspension

Ron97 reserves the right to suspend or close any player account at any time, with or without prior notice, for the following reasons:

• Violation of any terms and conditions stated in this document.
• Involvement in fraudulent or illegal activities.
• Failure to submit the requested KYC verification documents within the stipulated timeframe.
• Confirmed duplicate account request.
• Account closure request initiated by the player.

Players may also request voluntary account closure at any time by contacting the ron97 customer support team. Prior to closure, all pending transactions and eligible balances will be processed in accordance with current policy.

In the event of account closure due to a terms violation, ron97 reserves the right to withhold any balance in that account while an investigation is ongoing.

09 Liability Limits

To the fullest extent permitted by applicable law, ron97 and all associated parties shall not be liable for any direct, indirect, incidental, or consequential losses arising from the use of our platform, including:

• Financial losses resulting from gaming or betting.
• Service disruptions due to technical maintenance or exceptional circumstances.
• Financial losses resulting from unauthorised third-party access to your account.
• Delays in transaction processing caused by third parties such as banks or e-wallet providers.

10 Amendment of Terms and Conditions

Ron97 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Amendments take effect immediately upon being posted on this page.

We will endeavour to notify players of significant changes via in-platform notifications or the registered email address. However, it is your responsibility to review this page periodically. Continued use of the ron97 platform following any amendment constitutes acceptance of the revised terms.

11 Applicable Law

These Terms and Conditions are governed by and interpreted in accordance with applicable law. Any dispute arising from or related to the use of the ron97 platform shall first be resolved through amicable negotiation.

If a resolution cannot be reached through negotiation within 30 days, the dispute may be referred to arbitration or a court of competent jurisdiction, as required by the applicable laws governing both parties.

12 Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions or your use of the ron97 platform, please contact our support team through the following channels:

• Live Chat: Available 24/7 via the ron97 platform or mobile app.
• Support Email: [email protected] (display only — not clickable)
• Supported Languages: Malay and English.

Our team is committed to responding to every enquiry within 24 hours or sooner. For urgent matters, please use the live chat channel for a faster response.